Department Title: Account Management

Reports To: Director of Accounts (DOA) & Account Executive (AE)

Profile of the Associate Project Manager

The primary responsibility of an APM will be to provide support in the form of process and project management, including managing timelines, researching information, communicating with vendors and clients, and providing assistance as needed to meet and exceed the needs of H&P clients. Responsibilities to also include but not be limited to:

Administrative tasks (calendar manageme

nt, expense reports, department metrics/data capture), Client Facing/Relationship Management (meetings, show-floor, dinners), Exceptional Customer Service (internal & external), and Travel is expected in this role (client meetings, trade shows).

Candidates will have 1-2 years of business experience, preferably in a client service capacity. This position is expected to take a year to a year and a half to master.

Skills:

• Strong writing ability, including excellent grammar and vocabulary
• Excellent oral communications skills
• Analytical ability
• Strong editing ability
• Fundamental research and sourcing capability
• Excellent time management skills
• Exceptional attention to detail
• Fundamental business acumen
• Strong organizational skills
• Basic grasp of financial management concepts

Position Goals and Objectives:

• Aggressively work with DOA and AE to create successful relationships with all our clients
• Industry visibility (use trade show floor to promote H&P and exhibit professionalism)
• Project Management
• Initiate and prepare materials for client meetings
• Demonstrate understanding of the ‘added value’ of H&P and consistently find resources and vendors that will help manage the budget more effectively
• General responsibility for ensuring reporting of all expenses
• Develop a clear understanding of the definition of hospitality

Special Requirements:

• Willing and able to work extra hours, understanding that work is often executed outside the typical 9-5 office hours including holidays and weekends
• Willing to travel 70-100 days per year
• Knowledge of ExhibitForce a plus